Privacy Policy & GDPR Compliance
Effective Date: June 2, 2026
At Ionian Private Cruises, accessible from ionianprivatecruises.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by our website and how we use it, in full compliance with the General Data Protection Regulation (GDPR – Regulation EU 2016/679).
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Data Controller
The data controller responsible for the collection and processing of your personal data through this website is “Ionian Private Cruises”, based in Poros, Kefalonia, Greece.
2. Booking & Contact Forms (Legal Basis for Processing)
When you fill out a booking or contact form on our website, we collect the personal information you provide, including your Name, Email Address, Phone Number, and any specific details related to your cruise inquiry.
- Legal Basis: Processing this data is necessary for the performance of a contract (managing your reservation) or to take steps at your request prior to entering into a contract.
We use this information strictly to:
- Process and manage your cruise reservations.
- Communicate with you regarding your inquiries, offers, and bookings.
- Provide the customer support you request.
We do not sell, rent, or share your personal data with third-party companies for marketing or advertising purposes.
3. Third-Party Reviews & Testimonials Integration
Our website displays customer reviews, ratings, and testimonials integrated or embedded from trusted third-party platforms, specifically:
- Google Reviews
- Trustpilot
- Click&Boat
Please note that these third-party networks, widgets (such as Trustindex), and API integrations may collect your IP address, track your browsing behavior, or set their own third-party cookies on your device to correctly verify, load, and display reviews. We do not control these third-party trackers, and their processing is governed by their respective privacy policies, which we encourage you to read.
4. Cookies
If you visit our website, temporary cookies may be set to determine if your browser accepts cookies, to improve your browsing experience, and to analyze our website traffic. These cookies contain no personal data and are discarded when you close your browser.
5. Data Retention Period
The data you submit through our contact or booking forms is retained only for as long as necessary to fulfill your request, complete your cruise services, or as required by applicable Greek tax and commercial legislation.
6. Your GDPR Data Protection Rights
As an EU citizen, you have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data from us.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure (“Right to be Forgotten”): You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
- The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.
- The right to object: You have the right to object to our processing of your personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us through our website’s email.
7. Right to Complain to a Supervisory Authority
If you believe that our processing of your data violates GDPR regulations, you have the right to lodge a complaint with a competent supervisory authority. For Greece, this is the Hellenic Data Protection Authority (Kifissias 1-3, P.C. 115 23, Athens, www.dpa.gr).
